Anahata Solutions ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website ana-sol.com (the "Website") or interact with us through our contact form. We operate in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).
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1. Definitions
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For the purposes of this Privacy Policy:
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—  Personal Data: Any information relating to an identified or identifiable individual, such as name, email address, or phone number.
—  Controller: Anahata Solutions, the entity that determines the purposes and means of processing your personal data.
—  Cookies: Small text files stored on your device to enhance your experience on our Website, such as enabling functionality or tracking usage.
—  GDPR: The General Data Protection Regulation (EU) 2016/679, which governs the protection of personal data in the European Economic Area.
—  Processing: Any operation performed on personal data, such as collection, storage, use, or deletion.
—  Third Parties: External entities, such as service providers (e.g., Google Analytics), that may process personal data on our behalf.
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2. Information We Collect
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We collect the following types of personal data:
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—  Data you provide voluntarily: When you submit our contact form, we collect your name, email address, and phone number to respond to your inquiries.
—  Automatically collected data: When you visit our Website, we may collect certain information automatically through cookies and similar technologies, including:
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a. IP address;
b. Browser type and version;
c. Operating system;
d. Pages visited and time spent on the Website;
e. Referring website or source.
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We use Google Analytics and Meta Pixel to collect and analyze this data to improve our Website’s functionality and user experience. In the future, we may use this data for retargeting purposes to deliver personalized advertisements.
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3. Cookies and Tracking Technologies
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We use cookies and similar technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us understand how you interact with our Website.
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—  Session Cookies: Temporary cookies that enable basic Website functionality, such as navigation and form submission. These cookies are deleted when you close your browser.
—  Analytical Cookies: Used by Google Analytics and Meta Pixel to collect anonymized data about Website usage.
—  Advertising Cookies: In the future, we may use cookies for retargeting to show you relevant ads through platforms like Meta Ads or LinkedIn Ads, based on your browsing behavior.
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We inform you about our use of cookies through a cookie consent notice, which includes an "I Agree" button to accept all cookies, including non-essential cookies (Analytical and Advertising Cookies). You may also choose to decline non-essential cookies, in which case only essential cookies (Session Cookies) will be used, and you can continue to access the Website. Declining non-essential cookies may limit certain functionalities, such as personalized advertisements or usage analytics. You can manage or withdraw your consent for non-essential cookies at any time through the cookie settings on your browser settings.
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4. How We Use Your Data
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We use your personal data for the following purposes:
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—  To respond to your inquiries submitted through the contact form;
—  To analyze Website usage and improve its performance and content;
—  To comply with legal obligations;
—  In the future, to deliver personalized advertisements through retargeting (subject to your consent where required).
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5. Legal Basis for Processing
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We process your personal data based on the following legal grounds under GDPR:
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—  Consent: For data provided through the contact form and for non-essential cookies (e.g., analytical or advertising cookies).
—  Legitimate interests: For analyzing Website usage to improve our services and for essential cookies necessary for Website functionality.
—  Legal obligation: To comply with applicable laws and regulations.
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6. Sharing Your Data
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We do not sell or rent your personal data. Your data may be accessed by or shared with:
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—  Authorized employees: Our employees who need access to process your inquiries or manage Website operations (e.g., responding to contact form submissions).
—  Service providers: Third-party providers, such as Google Analytics, Meta Pixel, or, in the future, Customer Relationship Management (CRM) systems, that assist us in operating the Website, analyzing usage data, or managing client communications. These providers are contractually obligated to protect your data.
—  Legal authorities: If required by law or to protect our legal rights.
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7. Data Retention
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We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:
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—  Data from the contact form is retained for as long as necessary to respond to your inquiry or maintain business relations, unless further communication is required.
—  Analytical data collected via cookies is retained in accordance with the retention policies of Google Analytics and Meta Pixel (typically up to 26 months).
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8. Your Rights
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If you are in the EEA, you have the following rights under GDPR:
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—  Access: Request access to your personal data.
—  Rectification: Request correction of inaccurate data.
—  Erasure: Request deletion of your data.
—  Restriction: Request restriction of data processing.
—  Data portability: Request a copy of your data in a structured format.
—  Object: Object to processing based on legitimate interests or for direct marketing.
—  Withdraw consent: Withdraw consent at any time where processing is based on consent.
—  Lodge a complaint: File a complaint with a supervisory authority in your country of residence or where a breach occurs (e.g., the Data Protection Authority in your country).
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To exercise these rights, please contact us at info@ana-sol.com. We will respond within 30 days.
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9. International Data Transfers
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As a European company, we primarily process data within the EEA. If we transfer data to third parties outside the EEA (e.g., Google Analytics, Meta Pixel), we ensure appropriate protection are in place, such as Standard Contractual Clauses. You may request details about such protection measures by contacting us.
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10. Security
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We implement reasonable technical and organizational measures, such as encryption, access controls, and secure servers, to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.
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11. Children’s Privacy
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Our Website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 16, we will delete it promptly.
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12. Third-Party Links
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Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
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13. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We will notify you of significant changes via email or a prominent notice on our Website. We encourage you to review this policy periodically.
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14. Contact Us
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If you have questions about this Privacy Policy or our data practices, please contact us at:
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Anahata Solutions
1053, Kecskemeti 9, III, 1A Budapest, Hungary
Email: info@ana-sol.com
Website: ana-sol.com